Privacy Policy — Portable Laser Tech

Overview

Portable Laser Tech (“we”, “us”, “our”) operates portablelasertech.com. This Privacy Policy describes our practices for collecting, using and protecting information provided by visitors and customers. By using this site you accept this policy.

This policy applies to all pages on portablelasertech.com and covers order data, account data, payment data and website usage data collected through the WooCommerce checkout process.

Order, Account And Support Data

We collect personal information when you place an order, create an account or contact customer support. The types of information we collect include:

• Order informationName, shipping address, billing address, email address, phone number and order contents collected at checkout.
• Account dataUsername, email address and password hash if you register a customer account.
• Payment dataPayment is processed via third-party payment gateways. We do not store complete card numbers or CVV codes on our servers.
• Support communicationsEmail content and order numbers you provide when contacting customer support via email or WhatsApp.
• Browsing dataIP address, browser type, referring URL and pages visited, collected automatically via server logs and analytics tools.

How We Use Your Data

We use collected information for the following purposes:

• Order fulfillmentProcessing, packing and shipping your order and sending order confirmation and tracking updates.
• Customer supportResponding to pre-sales questions, after-sales support requests and product inquiries.
• Site improvementAnalyzing traffic patterns to improve page content, navigation and checkout experience.
• Legal complianceMaintaining order and transaction records as required by applicable tax and commerce regulations.

We do not use your personal information for automated profiling, behavioral advertising or selling to third-party advertisers.

Sharing & Data Retention

We do not sell, trade or rent personal information to third parties. We share limited data only as follows:

• Shipping carriersName and shipping address shared with logistics carriers (e.g. DHL, FedEx, local couriers) for delivery.
• Payment processorsBilling data is transmitted securely to our payment gateway providers who are PCI-DSS compliant.
• Analytics providersAnonymized usage statistics shared with Google Analytics or similar tools under data processing agreements.

Retention: Order and account data is retained for a minimum of 5 years to comply with standard commerce and tax record-keeping requirements. You may request deletion of your account data by contacting us directly.

Cookies & Tracking

This site uses cookies to maintain cart sessions, user login state and to collect anonymous analytics data. Types of cookies used:

• Session cookiesRequired for shopping cart and checkout functionality. Expire when the browser session ends.
• Persistent cookiesRemember login state and user preferences for a more efficient browsing experience.
• Analytics cookiesAnonymized page view and behavior data collected via Google Analytics. No personally identifiable information is stored in analytics cookies.

You can disable cookies in your browser settings. Disabling session cookies will affect shopping cart and checkout functionality.

Third-Party Services

This site integrates the following third-party services, each governed by their own privacy policies:

• WooCommerceE-commerce platform providing cart, checkout and order management. Data processing agreement in place.
• Google AnalyticsAnonymized traffic analysis. No personal data is shared with Google under our configuration.
• Payment GatewaysSecure payment processing providers. We do not store card data on our servers.
• GTranslateClient-side translation service. Page content is translated in-browser; no user data is transmitted to translation servers.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of accessRequest a copy of the personal data we hold about you.
• Right of correctionRequest correction of inaccurate or incomplete personal data.
• Right of deletionRequest deletion of your personal data, subject to legal retention requirements.
• Right to objectObject to processing of your personal data for analytics or marketing purposes.

To exercise any of these rights, contact us at info@portablelasertech.com with your request and order reference if applicable. We aim to respond within 30 days.

Security Measures

We implement industry-standard security measures to protect your personal data:

• SSL / TLS encryptionAll data transmitted between your browser and our server is encrypted using HTTPS (TLS 1.2+).
• Server securityVPS server is configured with firewall rules, automatic security updates and access key authentication.
• Password hashingCustomer account passwords are stored as one-way cryptographic hashes, never as plain text.
• Payment isolationCard data is handled exclusively by PCI-DSS compliant payment processors and never stored on our servers.

Contact Us About Privacy

If you have questions about this Privacy Policy, how your data is handled, or wish to exercise your data rights, contact us by:

• Emailinfo@portablelasertech.com — we aim to respond within 24 hours on business days.
• WhatsApp+86 185 5585 5576 — for urgent privacy or data access requests.

This policy was last updated in May 2025 and may be updated from time to time to reflect changes in our practices or legal requirements. Continued use of the site after an update constitutes acceptance of the revised policy.